In landscaping we often say that calling the customer back is half the job. The problem is that calling the customer back is just not that easy: not when you have hundreds of text messages, emails, missed calls and new lead notifications hitting you every day. Large businesses solve this problem by having secretaries answering phones and emails. We have a different solution: we think you should be able to just carry your office in your phone. Here is how we help you never miss a lead again 👇
SalesOct 8, 2024
How Duranta saves you 3 hours per day - part 2
We make sure that you will never miss a lead again
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1. One inbox for all your leads
Duranta will funnel leads from different sources: your website, your paid lead sources, your email and other sources into one screen on your smartphone. And because we are mobile first, you can close the lead as soon as you see it, wherever you are. For example: Duranta will tell you that the lead would like a proposal for some yard work and a flowerbed. From your phone you can automatically measure the property, design the flowerbed on her property, and send her back the proposal in less than 5 minutes.
In Duranta we use AI to help you go from a lead to creating a beautiful proposal in less than 5 minutes
2. We remind you how and when to follow up with interested customers
If calling the customer back is half the job, the other half is following up with the customer. In Duranta we keep track of all of your proposals. For example, as soon as a lead opens a proposal you sent, we notify you so that you can call her to see if she has questions. We also make it easy for her to approve the proposal: she can do it directly on her phone or in her email. As soon as the lead approves, Duranta again notifies you so that you can go ahead and schedule the job.
Activity tracking and automated reminders make sure you never drop the ball on deals that are in flight
3. We keep all your customer notes and information in one place
Once you’ve got your lead to sign the deal, she becomes one of your clients. In Duranta you can keep track of your history with her, as well as information like her property size, the services you are performing for her, and the proposals you have created for her.
Duranta let's you keep all your customer information and notes in one place
If you’re going to call the customer back and follow up with them, you either have to hire some people just to keep tabs on your phone, email and website, or you could use Duranta and take your office with you wherever you go. At Duranta, we help you create a more beautiful world by allowing you to spend more time doing what you love, with whom you love, and less time shuffling paper to grow your business.
Want to learn more ways that Duranta saves you money? Check out this article.
